The staff was courteous. Dr Adair was attentive and explained everything thoroughly for me to understand. Great experience!
- Yvonne A.
I had a good eye exam with a sincere advice and thorough exam from Dr. Adair. He is knowledgeable and very friendly with patients. I recommend to everyone to have him in the next visit !
- Quyen N.
Been going to Dr. Adair for over 20 years. He is the BEST!
- Robert T.
Dr Adair and his team are fantastic. Been with New Era for years. Excellent service.
- Jon D.
Big shout-out to these folks. A recent Saturday popped in with a concern about an eye. They were busy, naturally, but insisted on squeezing me in. Dr Ton saw me within 10 minutes and ultimately gave me one of the most rigorous eye exams I've ever had. What I found really wonderful: she offered to do a 2-minute meditation with me (we had been talking about anxiety, stress, etc., in modern life). Can't speak highly enough about the friendliness and professionalism of the staff. Convenient location too.
- Doug J.
Excellent staff.
- Clinton P.
Dr. Ton has been helping my family for years. Absolutely the best.
- Rob L.
Efficient and friendly staff!
- Emily B.
We had a great experience thanks to a wonderful, professional staff. They were so friendly and especially caring when helping my daughter learn to use contacts for the first time. I highly recommend them.
- Keith D.
The optometrist realized my prescription from a previous location was too strong and got me the right prescription, which feels so much better now. The other employees were very helpful with adjusting my frames and very kind when I came back a second time to get them readjusted to ensure they fit just right!
- Heather W.
Very friendly staff and environment helped me with all my needs! Gisela was great!!!
- Dean N.
I had moved to town the day prior and had a bad eye infection. I was able to get an appointment the day I called. Once I got checked in and the doctor saw me, she realized my infection was more serious and I needed to see an ophthalmologist. She did the research for me , as I’m totally new to town, called the doctor’s office and managed to get me an appointment the day after with a doctor specialized in my eye infection. So customer service was above and beyond . Thx!!
- Catherine F.
V good service after all
- Kyawmin L.
Great service. Just one issue. I filled out all forms online from your website prior to appointment, yet I still had to do it when I came in to your office. Huge waste of time.
- sean f.
Perfect customer service and accurate in their work. They give me very useful information
- Shadi S.
Great office, staff was professional, courteous and patient. The Doctor was thorough and knowledgeable. Highly recommend this practice
- Wes R.
We have been using New Era Eyecare for our entire family for about 5 years for vision exams and they are reasonably priced for cash paying folks like myself. We've used Dr. Adair, Dr. Ton and most recently Dr. Oh. We were running a bit late due to traffic and Dr. Oh was still able to accommodate us and she did a great job helping my daughter adjust her challenging contact lens prescription. The office receptionists at the sterling and clifton offices were also very kind and helpful.
- Autumn L.
Excellent service, knowledgeable employees, wonderful doctor recommendations and explanation of what need to happen. Mary was fantastic
- Brigitte B.
The stuff are very helpful 🙂 and friendly.
- Rakha S.
I had an excellent experience at New Era Sterling Eye Care. The service was top-notch, and I felt well taken care of throughout my visit. A special thanks to Mary for her outstanding help—she was knowledgeable, friendly, and made the entire process smooth and stress-free. Highly recommend this place for anyone seeking quality eye care
- Anup B.
Very professional and helpful staff. Always easy to get contacts at a good price.
- Liz L.
Nice shop. Love the optometrist and optician. Great service. Nice selection of glasses. Highly recommend.
- Dina B.
Friendly, knowledgeable staff. Thorough exam.
- John P.
From check-in to checkout, excellent team of dedicated professionals. Went for an annual eye exam and was fascinating to learn more about the science of vision while the doctor reviewed photos of the back of my eyeballs. My benefits were also explained very well and though I was not in need of glasses I opted for lenses to increase my confidence with night driving. Went on a Monday and there was no wait. Best Eyecare Exam experience I’ve ever had.
- N K.
Finally an eye care store that really cares about their customers — and not just about selling them glasses!
- Rosalind R.
My visit with Dr Voung said as great, she is very through, friendly and professional. Her office staff was also great, they took care of me and walked me through my insurance process in selecting a new pair of glasses. I highly recommend Eye Era Eyecare!!!
- Nigel L.
Went in today to pick up my glasses. The two gentleman there were very knowledgeable and helpful. I’m extremely picky about how I want my glasses to fit my face as I like them to be extra tight and snug. The gentleman behind the receptionist desk answered all my questions with a smile on his face with a very warm demeanor and the other gentleman kept adjusting my glasses until they were the perfect fit. I kept asking for little tweaks and he was happy to help me with all my annoying quirks. I plan on returning in the future and will be raving to all my friends and family about the outstanding service.
- C S.
Efficient, knowledgeable & friendly!
- Kathy N.
The ladies were very polite the doctor was very nice as well
- April T.
New Era Eyecare is convenient, accessible, and affordable, providing professional eye care in fully transparent & explained services. Recommend them highly!
- Dan H.
The Dr. was very patient and takes the time to listen and understand the problem. The staff are positive and very helpful. Thank you.
- Elsa A.
Super awesome -
- William S.
Very friendly very personal. Very quick and thorough. Discovered a lot about my eyes I didn't know. Very reasonable to and price. Real friendly staff
- sean k.
Great office ! Awesome staff and doctors
- Matty M.
Dr Spelke was great, quick and thorough eye exam he has a very calming demeanor
- Kristin M.